THE ELITIST

Fulfillment Policy

 

This policy explains what The Elitist sells, how it is delivered, and how refunds + cancellations are handled. It applies to memberships, event seats + print editions purchased directly from us.

WHAT WE SELL

Memberships in The Members Collective; seats at Elitist events + destination programming; print editions + subscriptions; and partnership placements for brands. Partnership placements are governed by the signed agreement between us, not by this policy.

PAYMENT

All prices are listed and charged in U.S. dollars. We accept major credit + debit cards through our payment provider. Card details are handled by the provider; The Elitist does not store them.

DELIVERY

Memberships — access is granted as soon as payment is confirmed. Your welcome materials + concierge introduction follow by email within 72 hours.

Event seats — confirmation is emailed immediately. Venue address, timing + dress notes are sent to confirmed guests in the week before the event.

Print editions — shipped to the address given at checkout once the edition is released, with tracking emailed at dispatch.

 

APPLICATION FEE

The application review fee is charged at the time you submit your application and is non-refundable. It pays for the review itself — the work of vetting, verifying + considering your application — and is payable whether the application is approved or declined. It is not a deposit and is not credited against membership dues.

REFUNDS + CANCELLATION

Memberships — a membership may be cancelled within 14 days of purchase for a full refund, provided no member benefits, concierge requests or event seats have been used. After 14 days, you may cancel at any time and your membership continues through the end of the current term; we do not prorate partial terms.

Event seats — refundable in full up to 7 days before the event. Inside 7 days a seat is non-refundable but may be transferred to another guest with written notice to us before the event, subject to approval.

Print editions — if an edition arrives damaged or does not arrive, write to us within 30 days of dispatch and we will replace it or refund it.

HOW TO REQUEST

Email info@theelitistglobal.com with the name on the order and the date of purchase. Refunds are returned to the original payment method. Approved refunds are issued within 10 business days.

CONTACT

The Elitist Global — Christina Klarsfeld, Founder + Editor-in-Chief

info@theelitistglobal.com